StayAi runs guest communications 24/7 — handles requests, books amenities, answers questions, and drives upsells while your front desk sleeps.
Three core jobs. No PTO, no sick days, no off-peak slowness.
Room service, housekeeping, amenity bookings, directions, policy questions — answered in seconds, escalated only when the AI can't solve it.
Proactively offers late checkout, spa treatments, dining reservations, and room upgrades at the moment guests are most likely to say yes — not via cold email the next day.
Daily digest: top guest requests, upsell conversion rate, response times, repeat complaint topics. Decisions backed by data, not gut feel.
Plug StayAi into your existing PMS or messaging stack. Setup takes under a day — no new hardware, no staff retraining.
It reads your amenities, menus, policies, and brand voice. Every response sounds like your best front desk agent, not a bot.
Text, app, or chat — guests reach out however they want. StayAi handles it instantly, books it in your system, and updates the relevant department.
Each morning: what guests asked, what they bought, what your team missed, and what to fix before tomorrow.
The hotel industry has been asking guests to wait, call, hold, and repeat themselves for decades. That was acceptable when hotels controlled information. Now guests control information, and they have no patience for the old way.
StayAi doesn't just automate the boring parts — it reclaims the guest experience. Makes every hotel feel like it was built for the guest in front of you, right now.
We started in Orlando because this is where hospitality is most broken and most important. The rest will follow.